// Copy the below lines under window.fcWidget.init inside initFreshChat function in the above snippet // To set unique user id in your system when it is available window.fcWidget.setExternalId("john.doe1987"); // To set user name window.fcWidget.user.setFirstName("John"); // To set user email window.fcWidget.user.setEmail("[email protected]"); // To set user properties window.fcWidget.user.setProperties({ plan: "Estate", // meta property 1 status: "Active" // meta property 2 });
Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 days to appear in your account depending on your bank/credit card company. If your phone was already unlocked before you purchased a code or unlocking service, that will not be considered grounds for a refund. Where an unlock code does not work and we confirm by email that we are not able to find an alternative solution, you must claim a refund by providing video evidence as detailed below. This is to show that the information on the order form was correct, and that the unlock process did not work. In some situations the video may still enable us to help you unlock your phone. The video should be sent to us as an attachment or uploaded to Youtube as an unlisted video, with the link sent to us.
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...
Delivery Times and CancellationRefunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...
RefundsAs a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...
Fraud Protection