// Copy the below lines under window.fcWidget.init inside initFreshChat function in the above snippet // To set unique user id in your system when it is available window.fcWidget.setExternalId("john.doe1987"); // To set user name window.fcWidget.user.setFirstName("John"); // To set user email window.fcWidget.user.setEmail("[email protected]"); // To set user properties window.fcWidget.user.setProperties({ plan: "Estate", // meta property 1 status: "Active" // meta property 2 });
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Fraud Protection


As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse any order that appears to be suspicious or that proves to be fraudulent. Additionally, in certain cases, Mobile Unlocked may request that you submit a scanned photocopy of your picture ID, passport,credit card statements and your bank statements to completely verify the integrity of your order to avoid credit fraud.

  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...

    Delivery Times and Cancellation

  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...

    Refunds

  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...

    Fraud Protection
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